SHIPPING & RETURN DELIVERIES

We are shipping from Germany by Deutsche Post and DHL.
The shipping rates are calculated from the total weight of ordered products and the country of delivery.
Please allow for a delivery time of 5-7 working days.

Orders to Switzerland and Liechtenstein will be calculated without VAT but may entail customs duties depending on value.

If you need to return any item, please send it intact and carefully packaged to the following address:

AFFS-Europa
Returns
Hofplatz 7
9220 Bischofszell (Switzerland)

PAYMENT OPTIONS

Our shop currently offers the following payment options:

1) Prepayment:
We will await your advance payment and will ship the order upon receipt of the invoiced amount.
Please make a transfer in EUR to our account at POSTBANK Karlsruhe, Germany

AFFS-Europa
DE69 6601 0075 0608 5187 58
PBNKDEFF660

Customers from Switzerland and Liechtenstein are requested to make their transfer in CHF (Swiss Francs)
onto our giro account at Postbank Switzerland

AFFS-Europa, Basel
40-726903-8
CH95 0900 0000 4072 6903 8

2) Paypal:

Should you wish to use your Paypal account to make the payment please select PAYPAL as payment option.
You will be automatically redirected to the Paypal login page and secure server. 
This payment method incurs 3% Paypal transaction fees that will be automatically added to your invoice.

3) Credit Card:

You can pay by VISA or MASTERCARD.
When selecting this payment method the checkout process will automatically direct you to the SAFERPAY secure site
in order to enter your credit card details. Saferpay charges a 4.5% transaction fee that will be automatically added to your invoice.

BOOKSHOPS

You are a bookshop?
We are happy to service regular bookstores at special resale conditions (only shops with a storefront, no online retailers).
Please contact us by email.