General Terms and Conditions of Purchase
1. Scope of Application
For all orders placed through our online shop the following terms and conditions apply. Please read these terms carefully and make sure that you understand them, before ordering any products from our website. You may print and store a copy of these terms for your records. Please note that before placing an order you will be asked to agree to these terms. If you refuse to accept these terms, you will not be able to order any products from our website. We may amend these terms from time to time. Every time you wish to order products, please check the terms to ensure you understand the terms which will apply at that time.
2. Parties and Conclusion of Contract
Identity of the Seller:
This Online Shop Website is operated by AFFS-Europe (Academy for Future Science, Europe), a "Verein" registered at Hofplatz 7, 9220 Bischofszell, Switzerland.
Identity of the Purchaser:
The purchase agreement shall be between the Purchaser/customer and AFFS-Europe (Academy for Future Science, Verein). For the purposes of these terms, the term “Purchaser” means the person buying our products on the Website. To be eligible to purchase products on our website, the Purchaser must be an end-consumer (i.e. an individual, not acting as a retailer) and must be at least 18 years old. By placing an order, the Purchaser agrees that *) they are eligible to purchase products on our website; *) the purchase of products on our website is unrelated to any professional activity and is limited to personal use; and *) they will not resell or distribute the products purchased on the website or any samples.
Information on the products:
The images of the Products in our Online shop are for illustrative purposes only. The presentation of products in our online shop does not constitute a legally binding offer, but solely a non-binding online catalogue. All products shown on the Website are subject to availability. AFFS-Europe will inform the Purchaser by e-mail as soon as possible if the Product ordered is not available. AFFS-Europe reserves the right to add new products, remove products or change their appearance or price at any time.
The order:
The Purchaser selects the product(s) of his/her choice and adds it/them to the “Cart”. As soon as the Purchaser confirms his/her order by clicking on the “Confirm order” button, the Purchaser is considered to have confirmed the contents and conditions of the order, the prices, characteristics, quantities and delivery deadlines for the ordered products. The order cannot be amended after this point.
Order confirmation:
After the order is placed, AFFS-Europe sends the Purchaser an e-mail summarising the order. Please note that this does not mean that the order has been accepted. AFFS-Europe accepts the order by sending a declaration of acceptance in a separate e-mail or by delivering the goods. Exception: If you choose the payment method PayPal or Credit Card (VISA or MASTERCARD), the contract comes into effect on the date of your payment through PayPal or VISA/MASTERCARD.
Cancellation of the order:
AFFS-Europe reserves the right to cancel any orders at its discretion including without limitation: *) where the products are unavailable; *) where the Purchaser orders more than four (4) products of one reference; *) where AFFS-Europe has reason to believe that the Purchaser does not comply with the eligibility criteria set out in these terms; *) where the information provided by the Purchaser is incomplete or inaccurate; *) where there is an event of default on payment or partial payment of amounts owed by the Purchaser; and *) where there are events beyond AFFS-Europe's control. The Purchaser may cancel his/her order by exercising his/her right of withdrawal under the conditions stipulated in clause 3 (Withdrawal).
3. Voluntary Right of Withdrawal
According to Swiss Law there is no general right to withdrawal that would enable the customer to change his/her mind up to 14 days after the purchase and return the product without giving a reason.
We are sure that your will like our products. Nevertheless, we are offering you a voluntary right to withdraw from the contract of purchase without stating a reason. The cancellation period is fourteen days from the day that you or a person appointed by you (other than the deliverer) has received the order.
To exercise your right of cancellation you must inform us (AFFS-Europe Office, Hofplatz 7, 9220 Bischofszell, Switzerland, Tel: 0041 71 7224700, Fax: 0041 71 7224702, E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.) of your decision to withdraw from this contract by means of a concise and written declaration (e.g. a registered letter, fax or email). To safeguard the withdrawal period it is sufficient that you send your communication concerning the exercise of the right before the expiration of the withdrawal period.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments we received from you, including delivery costs, and repay them immediately or within fourteen days from the date on which the written notification of cancellation has been received by us. Repayment will be made using the same method of payment that you used in the original transaction, unless another arrangement has been made with you. Costs incurred for making the repayment, however, such as banking fees, will be charged to you. We may withhold reimbursement until we have fully received the returned goods, or until you have demonstrated that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any event not later than fourteen (14) days from the date on which you inform us about the cancellation of this contract. The deadline is met if you post the goods within 14 days (date of postmark). The Purchaser bears the postal cost for returning the goods. Loss of value of the returned products must be covered by you only if such loss is due to unnecessary handling of the goods other than to ascertain the nature, characteristics and functioning of the products.
Exceptions from withdrawal
Expressly excluded from the cancellation and return option are 'Download Products' (digital products) that by their nature cannot be returned, as well as opened or unsealed data carriers (such as CDs, DVDs, or other digital media) whose seal or packing has been broken or removed.
Also excluded from your right of withdrawal and return are bookings of our events (seminars, webinars, conferences, workshops) for which the cancellation conditions under Clause 4 shall apply.
4. Cancellation Policy for Booked Events
For any bookings of events (seminars, webinars, conferences, workshops) that you made and paid for through our webshop the following cancellation conditions apply:
Participants who have paid for their booking and have already received a ticket to the event but cannot participate must cancel their participation in writing by e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it.) not later than three (3) days prior to the event and must also return their ticket to us no later than three (3) days prior to the event (date of postmark) (AFFS-Europe Office, Hofplatz 7, 9220 Bischofszell, Switzerland) in order to receive the refund of participation fees minus 15 Euros for banking and handling charges. (In your written cancellation letter please also mention name, IBAN and BIC of the bank account to which the amount should be refunded.)
Participants who have not yet received their ticket or entry card to the event must also cancel their participation in writing by email no later than three (3) days prior to the event in order to receive the refund of participation fees less 15 Euros for banking and handling charges.
Later cancellations or belated return of entry cards will not be refunded.
5. Shipping costs
The product prices specified in our online catalogue are inclusive of VAT but exclusive of shipping costs. These will be added based on the total weight of the order and the country to which the order will be delivered. Details on the amount of shipping costs will be displayed during checkout or can be seen in the table of shipping costs.
6. Payment
Our Online Shop currently allows for the following payment methods:
Prepayment
With the advance payment (prepayment) method the Purchaser pays the amount due onto our bank account the details of which appear in the order confirmation/invoice that will be emailed to you. Products will be delivered after the payment is received.
Paypal
You may pay the invoiced amount through the online provider Paypal. You must have a Paypal account or open a new Paypal account in order to make the transaction. By selecting the Paypal payment method you will be automatically taken to the secure Paypal website to carry out the transaction. When paying through Paypal a transaction charge of 3% of the invoice amount will be added.
Credit Cards
We accept VISA and MASTERCARDS. By selecting the payment method Credit card you will be redirected to the secure payment system of Saferpay by SIX Payment Services AG, where you must enter your credit card details. Payment by credit card incurs a surcharge of 4.5% of the order amount.
7. Collection/Pickup of Goods
The pickup of ordered items at our premises is possible only in very exceptional cases and with prior appointment.
8. Retention of Title
All products remain our property until we have received full payment.
9. Transport Damages
Upon delivery of the order, the Purchaser should immediately check the condition of the package. If the Purchaser has any concerns regarding the condition of the package or if any products are missing from the order or are incorrect or faulty, the Purchaser should immediately inform the delivery driver and notify his/her concerns to AFFS-Europe as soon as possible. The products will be the Purchaser’s responsibility from the time of completion of delivery. The Purchaser will own the products once they have been delivered to them provided that AFFS-Europe has received payment in full, including all applicable delivery charges.
10. Saving of Contract Text
We will save the contract text and will send you the ordering data by e-mail. These Terms and Conditions can be viewed and downloaded from our webshop at any time. You can view your past orders in our customer login.
11. Place of Fulfilment and Jurisdiction
The place of fulfilment and jurisdiction is Bischofszell (TG), Switzerland.
Data Protection Declaration
Being based in Switzerland, the Academy For Future Science is working according to Swiss data protection legislation. At the same time, we strive to comply with all European Union privacy policies. Generally, the use of our websites including all subpages is possible without providing personal data. The websites are owned and operated by the Academy For Future Science. You can find contact information and legal information in the imprint. Your data is processed solely on the basis of applicable legal regulations and we are not interested in your browsing activities. By using our website, you agree to the following privacy policies on our websites:
Personal Data:
"Personal information" is information that identifies a person or makes a person identifiable, such as your name, email address, and telephone number. If you contact us via the form on our website or by email, we will save your contact data for the purpose of processing you request and for follow-up questions. We will not share this information with third parties without your consent. When buying products from our webshop the purchasing contract requires us to save your name, email, postal address and means of payment (e.g. credit card number) as well as occasionally cookies and IP address of the customer.
The data provided by you is necessary in order to fulfil the purchasing contract or to carry out pre-contractual measures. Without this data we can not conclude a purchasing contract with you. We will not transfer any data to third parties with the exception of submitting credit card or payment data to the processing bank/payment service, submitting address data to the transport/shipping company commissioned by us to deliver the goods, as well as submitting data to our tax advisor to fulfil our tax obligations.
In the case of purchasing contract, all data from the contractual relationship are saved until the expiry of the tax retention period. In addition, data such as name, address, and email is used to mail our annual seminar brochure and an occasional email newsletter. You can decline the newsletter at any time by using the "unsubscribe" button.
Social Media Plugins and Google Analytics:
Due to the "sharing" buttons for Facebook, Twitter, etc., the analytics programs sharethis and doubleclick are incorporated into this website. We have no influence on the data that may be transferred to Facebook, etc. The Academy itself does not collect personally identifiable information about your internet behavior. This website may also use the "Google Analytics" service, a web analytics service provided by Google Inc. Google Analytics uses "cookies", which are usually sent to and stored on a Google server in the United States. According to Google, due to IP anonymizing no personal identification with your IP address is possible. You can prevent the storage of cookies on your device by making the appropriate settings in your browser. Some of the features of this website may not be functional when you decide to restrict cookies. You can also use a browser add-on to prevent information collected by cookies (including your IP address) from being sent to and used by Google Inc. For more information about the Google opt-out please visit https://tools.google.com/dlpage/gaoptout?hl=en
Summary: Storage and Use of Personal Information
The following personal data may be collected and stored by us in order to fulfil any purchasing contract and for the mailing of our newsletter: Your name, surname, company, address, zip code, city, country, email as well as, optionally, working title, phone number, fax, website, birthday. This data is collected through the following interactions with us:
- Web registration
- Orders of our products by telephone or fax, email or letter
- Subscription to our newsletter
- Registering at events (seminars, conferences)
- Forms for requesting documents, feedback, etc.
Summary: Advertising and Information
We will occasionally notify you of product updates, new releases, promotions and Academy events. You can opt out at any time from receiving such information by contacting us via email at This email address is being protected from spambots. You need JavaScript enabled to view it..
User Rights: Data Correction and Data Deletion
Unless necessary for legal contracts (e.g. for purchases and tax purposes), you may at any time delete your account and personal data or ask us to do so in writing. You can also revoke your newsletter subscription at any time. Subject to applicable law, you may at any time inquire with the Academy For Future Science as to what personal information we have about you, request a copy of such data, as well as request the correction, completion and/or deletion of your personal information and personal data in our database.
End of Data Privacy information